Figure 3.1
Key Indicators of Work of the Labour Relations Programme Area in 2020

Key Indicators of Work Number
I. Conciliation and Consultation Services  
  Labour disputes and claims handled 11 076
  Consultation meetings held 42 445
  Percentage of labour disputes and claims resolved through conciliation 74.7%
II. Adjudication of Minor Employment Claims  
  Claims adjudicated by Minor Employment Claims Adjudication Board 370
III. Administration of Trade Unions  
  Registration of new trade unions and changes of union names/rules 573
  Visits to trade unions 115
  Account statements of trade unions examined 333
  Training courses organised for trade unions 1