| Key Indicators of Work | Number | |
|---|---|---|
| I. | Conciliation and Consultation Services | |
| Labour disputes and claims handled | 11 112 | |
| Consultation meetings held | 44 178 | |
| Percentage of labour disputes and claims resolved through conciliation | 74.6% | |
| II. | Adjudication of Minor Employment Claims | |
| Claims adjudicated by Minor Employment Claims Adjudication Board | 508 | |
| III. | Administration of Trade Unions | |
| Registration of new trade unions and changes of union names/rules | 296 | |
| Visits to trade unions | 353 | |
| Account statements of trade unions examined | 1 294 | |
| Training courses organised for trade unions | 3 | |