Appendix 3.1
Key Indicators of Work of the Labour Relations Programme Area in 2023

Key Indicators of Work Number
I. Conciliation and Consultation Services  
  Labour disputes and claims handled* 12 228
  Consultation meetings held 52 248
  Percentage of labour disputes and claims resolved through conciliation 77.2%
II. Adjudication of Minor Employment Claims  
  Claims adjudicated by Minor Employment Claims Adjudication Board 1 066
III. Regulation of Trade Unions  
  Registration of new trade unions and changes of union names/rules 151
  Visits to trade unions 406
  Annual statements of account of trade unions examined 1 358
  Courses organised for trade unions 4